Frequently Asked Questions
Everything you need to know about shopping with Noosh
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International delivery times vary by location but generally range from 7-14 business days.
What is your return policy?
We offer a 30-day return policy on all unused and unopened items. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Can I track my package in real-time?
Yes, once your order ships, you will receive an email confirmation containing a unique tracking number and a link to monitor your delivery progress.
Which payment methods do you accept?
Noosh accepts all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a seamless checkout experience.
Are the products on Noosh authentic and high-quality?
Absolutely. We source our inventory directly from verified manufacturers and authorized distributors to ensure every item meets our strict quality standards.
How do I change or cancel my order?
To ensure fast delivery, we process orders quickly. Please contact our customer service team within 1 hour of placing your order if you need to make any modifications.